About the Product
Why is there a color difference between the actual product and the pictures?
Slight color differences are normal due to lighting and display settings—please refer to the actual product.
Is the product made of real gold, real silver, or natural gemstones?
All materials, purity, and gemstones are specified on the product page, and the product supports the corresponding material descriptions.
How do I choose the right size?
A ring size chart and necklace length guide are provided—please check the product details page.
About After-Sales Service
Can I return or exchange the product if I don’t like it or it doesn’t fit?
Returns and exchanges are supported within seven days without any reason, as long as the product remains new, the packaging is intact, and it hasn’t affected resale.
Quality & Care
Will it fade or cause allergies?
Made with quality materials, not easy to fade, and comfortable to wear.
Can I wear it while showering or in water?
Suitable for daily wear; avoid frequent water exposure to prolong lifespan.
Shipping
How long does delivery take?
Delivery usually takes 5–20 days depending on location.
Do you offer international shipping?
We offer worldwide shipping.